Refund policy

Effective Date: 14 June 2024
Last Updated: 14 June 2025

At Emris Clothing, we strive to ensure you’re satisfied with every purchase. If for any reason you are not fully happy with your order, please review our return and refund policy below.


Returns

  • Return requests must be initiated within 3 days of receiving the product.

  • Products must be unused, unwashed, and returned in their original condition and packaging.

  • To initiate a return, please visit our Return & Exchange page and follow the instructions.

Please Note:

  • Items purchased under combo offers are not eligible for return.

  • Returns are not accepted if the product has been worn, altered, or damaged after delivery.

  • Partial payment advances are non-refundable under any circumstances.


Refunds

We offer two refund options based on your preference:

1. Store Credit – 100% Refund

  • Receive the full refund as store credit with lifetime validity.

  • This credit can be used for any future purchase on emrisclothing.com.

2. Cash Refund – ₹200 Deduction

  • Refunds to the original payment method are available with a ₹200 processing fee deduction.


Cancellations

  • Orders can be cancelled only before dispatch.

  • Once an order has been dispatched, cancellations are no longer possible.

  • If you cancel before dispatch, any advance payment will be refunded in full.


Exchanges

  • Exchange requests must be raised within 3 days of receiving the order.

  • We only allow exchanges in cases of:

    • Manufacturing defects

    • Size issues

  • To request an exchange, please visit our Return & Exchange page.


Contact Us

If you have any questions regarding your return, refund, or exchange, reach out to us:

Emris Clothing
     📧 support@emrisclothing.com

    📞 +91 89212 36575

    📍  Bhawani Manufacturing Company

         Plot no 58, Surya Enclave,

         Kukra , Muzaffarnagar,  Uttar Pradesh 251001